iOS (7.1 or later) includes the Apple CarPlay feature, which allows the iPhone screen to be displayed and operated by connecting to an in-vehicle device such as a car navigation system installed in the car. However, the connection may not be possible under normal circumstances when trying to connect the iPhone to an in-vehicle device via CarPlay. This problem may occur with either a Lightning cable connection or Bluetooth connection. This article will discuss how to fix it when Apple CarPlay is not working.
Why my Apple CarPlay is not working?
There are various reasons why Apple CarPlay does not work or, if it has worked in the past, no longer works. These include
- Issues with iOS updates
- Integration issues between apps
- Incompatibility issues
- The iPhone is not detected.
How to Fix Apple CarPlay Issues?
We have compiled a list of solutions to common Apple CarPlay problems that users most commonly face.
1. Enable Siri
Make sure Siri is enabled on your iPhone; Siri must be enabled for CarPlay to work. If it is not enabled, please follow the steps below.
Open “Settings” > “Siri and Search” and make sure the following items are turned on.
- Listen for “Hey Siri
- Press the Siri side button
- Allow Siri while locked
The last option, Allow Siri when locked, is often disabled for many iPhone users and is usually the main reason CarPlay is not working. Make sure it is enabled.
2. Check if CarPlay is enabled on iPhone.
The Apple CarPlay connection requires various settings’ interference. For example, if you find that CarPlay is turned off, you will need to re-enable it. To do this, go to Settings > General > CarPlay and reconnect the card to the app.
3. Check if CarPlay is enabled while locked
You need to check if CarPlay is allowed while locked. To do so, go to Settings > General > CarPlay and reconnect the CarPlay and the app. Besides, you will need to go to Settings > Screen Time > Content and Privacy Restrictions > Allowed Apps and re-enable it if it is turned off in Screen Time.
4. Check your USB cables.
If you are not connected wirelessly, check the USB cable; if you are using the original iPhone USB cable, make sure the cable is not frayed or damaged. If you are using a typical cable, try a different one. Sometimes simply replacing the cable will solve the problem.
5. Make Sure Bluetooth is On
If CarPlay is connected wirelessly via Bluetooth, make sure that Bluetooth is switched on. Usually, the background of CarPlay not working because the Bluetooth connection is not turned on. Therefore, please turn it on. When doing so, ensure you have removed other connected devices from the list.
6. Your Phone should not be in Airplane mode.
This is for users whose cars support wireless connectivity to CarPlay. Such users should check to see if Airplane mode is turned on for the iPhone; AirPlane mode disconnects the Internet connection. Therefore, this may be preventing the iPhone from communicating with the car.
7. Restart or Update iPhone
If the “CarPlay not working” issue occurs, restart or update your iPhone to see if the problem is resolved. iPhone is charged and connected to a wireless network. In order to unlock iPhone and open mobile Settings > General > Software Update, tap Install and enter your passcode.
8. Contact Apple Support
This is the last option. The previously mentioned solutions will solve the problem, and it will not be necessary to reach this stage.
What to do when Apple CarPlay does not work? In this article, we have provided many solutions to solve this problem. If you face the same problem, try these solutions. If you have better ideas to fix this error, you can share them in the comment zone.