Snapchat Black Screen
Snapchat is a very famous messaging app famous for its disappearing photo feature. Since then, many other apps such as Instagram and WhatsApp have adopted the same feature and captured a larger market segment. In any case, Snapchat also offers the option to take selfies with fun filters. But what if the camera screen goes dark? That is precisely why we are here.
Causes of the Snapchat Black Screen
An error with the latest update to the app is causing Snapchat’s camera to stop working. According to Snapchat’s support team, “Snapchatters are having difficulty using the app right now.” away. They also warned followers that they are looking into the matter.
As of this writing, there is no official resolution yet. However, the support account also noted that even though a patch for this particular error has not yet been rolled out, a proper fix is available for some users.
How to Fix Snapchat Black Screen?
Follow these steps in order until the Snapchat camera problem is resolved. These steps can be performed regardless of whether you use Snapchat on an iOS device or Android.
Check Camera Permission
The problem of a black Snapchat screen on the iPhone can be easily solved. iPhone users must follow these instructions when a black Snapchat screen appears. The procedure is simple and only takes a few clicks to take a creative selfie with your favorite filter attached.
- Go to the settings menu.
- Load the list and click on Snapchat.
- Now go to the camera option so that it appears green. Green indicates the option is selected, while white means it is inactive.
- Now you can open Snapchat, and the camera should be fully operational.
- Retype and confirm your new password.
- Click “Change Password” to confirm.
- You can now sign in with your new credentials and experience Apple features and services, including playing your favorite songs and albums released on Apple music.
Clear Snapchat Data and Cache
In fact, such problems may be largely caused by excessive cached data. Therefore, it is essential to clear unnecessary data stored in background applications. The procedure for deleting cache data is as follows:
- Go to your device’s settings.
- Here, click on the “Manage Apps” option.
- Find the Snapchat app under the list of installed apps and click on it.
- Tap Snapchat, and you will see the main settings for the app. Click on the “Storage Usage.”
- Clicking on this option will display the total amount of storage and cache information for the app. Pressing Clear Cache will effectively clear all cached data.
Update the Snapchat app
In addition, users may experience Snapchat loading due to an outdated version of the app; updating the Snapchat app will improve the application’s performance and provide users with optimizations, bug fixes, and new features.
Reddit users recommend uninstalling the app and downloading the latest version from Google Play or the App Store. If you still experience problems with Snapchat, you may need to update your Android device or iOS if you have an iPhone.
Check your internet connection.
Test your connection by switching between Wi-Fi and mobile data and see if the Snapchat camera issue resolves itself when you switch; if Snapchat works fine on one but not the other, try switching to another service provider or contact your Internet service provider for assistance.
Factory Reset Your Device
Since we believe the problem is with the device, a factory reset is a wise choice. We suggest that you conduct a factory reset to resolve the issue. Before a factory reset, take a proper backup of important files or the entire phone. After the backup, you may proceed to a Factory Reset.
Upgrade your device
Smartphones and tablets become obsolete faster than you think. If you have a device that has been around for years or is not compatible with the latest iOS or Android operating systems, you may need to upgrade your device to fix your Snapchat issues.
This concludes our troubleshooting guide for black screen issues. If your Snapchat camera is not working and facing Snapchat loading screen issues, please contact your device’s customer support. There may be technical issues with your device, which will be resolved by the phone company. We have a lot to examine, including resolving these issues and new bugs.
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