One common problem with modems is that they keep resetting every few minutes. When this problem occurs, you will notice that all the lights on the Modem will turn green, and then the downstream and upstream lights will start blinking simultaneously in a predictable pattern. It will then reboot and allow you to connect to the Internet for a few minutes, after which the process will resume again.
It is not always manageable to pinpoint the actual cause of a modem reset, but if you follow the correct sequence of troubleshooting steps, you should be able to solve the problem.
Why Does My Modem Keep Resetting?
Here we have mentioned some of the more typical concerns that cause frequent and frustrating Modem resets. And each problem has a corresponding solution.
The incoming Internet connection from the ISP is sent directly from the wall cable to the Modem. The entire home’s Internet connection is dependent on that Modem. If it reboots unexpectedly, it doesn’t matter how good the mesh system is, how good the wiring is, or how “perfectly” placed the W-Fi router is. All work and productivity will be at risk. TV and movie streaming will also come to a halt.
Modem troubleshooting should start with hardware, such as cables and power supplies. Then resolve software and configuration issues. Hopefully, the problem can be resolved without replacing the Modem itself.
How to fix the Modem to keep resetting?
These modifications apply to all models of modems, regardless of Internet Service Provider (ISP). Some menu options may vary; please check the modem manufacturer’s website for details.
1. Power cycle the Modem
Leaving a modem running in overdrive, especially an older one can prevent it from performing at its best. Power cycling can fix its reset and internet connection problems by flashing its memory and cooling it down.
Unclog the power cord from the back of the Modem and router and give them the breather they desperately need. Wait 30 seconds before shifting on the Modem. Please do not turn it on for the first few seconds. After at least 60 seconds, plug in the router and wait another two minutes. Reboot both the Modem and the router to see if the problem has been resolved.
2. Check to see if the Modem is overheating.
If all connections appear OK, you should begin examining the Modem itself. The Modem usually gets warm during use, but it should not feel hot to the touch. If it is hot, it may not be cooling properly during use. The solution to this is to ensure there is enough space (at least 6 inches) around the Modem to allow air to pass through. Next, clean the modem case vents to allow air to flow easily through the case.
3. Reset your ISP settings
If the Modem is turned on daily, it may be progressively out of sync with the Internet Service Provider (ISP). As a result, this resynchronization can cause packets being sent and received to become corrupted. Retransmissions occur, slowing down communication speeds and sometimes causing the Modem to reset frequently.
Contact your Internet Service Provider and explain the problem. The problem may be occurring at the provider’s end, and the provider does not know that you are affected. Therefore, the provider should provide you with detailed instructions on how to get your Modem back up and run.
4. Reset your Modem
If the Modem still reboots intermittently after this step, it is likely that settings or other features have been changed from their defaults since the Modem was first installed. Performing a full reset will bring all of this back to normal. Remember that a reset is a more drastic measure than a reboot, as passwords, DNS settings, ports, firewall settings, etc., will all be removed.
5. Update your Modem
To accommodate faster downloads, manufacturers offer hardware software upgrades every few years. Check the works’ website to notice if there is a software upgrade for your Modem. After downloading and installing, reboot the Modem, router, or device to see if the problem persists.
Modems are strange network devices. Therefore, if your Modem keeps resetting, you may have to make some effort to find the exact problem behind the bigger issue. But more usually than not, you can expect the concern from the aforementioned list, requiring the implementation of a corresponding solution at an early stage.
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